1. Who we are

ChinaMedCarePro (“we”, “us”, “our Platform”) is a service platform helping international patients arrange hospital appointments and China medical visa support. These Terms of Service apply when you use our website and our medical arrangement services. If you have questions about these terms, contact us via WhatsApp or email at service@chinamedcarepro.com.

2. Our service

We help international patients to locate hospitals, arrange appointments and provide consultation for China medical visa application. We are not a medical institution and we do not deliver medical diagnosis or treatment ourselves. Our service only covers arrangement and consultation support.

3. Your obligations

• You confirm you are 18 years old or above when using our services.
• All information you submit to us (passport details, medical records, contact information) must be true, accurate and complete.
• You agree not to use our website or service for any illegal purpose.

4. Booking & payment

Service fees are stated clearly before you confirm your booking. Payments are processed by third-party payment providers. We do not store your full bank or card information. All payment matters are governed by the payment processor’s own terms.

5. Limitation of liability

We will use reasonable care to arrange your medical appointment and consultation. We are not liable for medical decisions, treatment results, hospital admission outcomes or visa application results. We are not responsible for losses caused by inaccurate information you provide.

6. Intellectual property

All text, images and content on this website belong to ChinaMedCarePro. You may not copy, redistribute or reuse our site content without our written permission.

7. Website availability

We aim to keep the website available at all times, but we do not guarantee uninterrupted access. We may carry out maintenance and update work which causes temporary downtime.

8. Third-party links

Our website may contain links to hospitals, payment providers or other external websites. We have no control over third-party sites, and we are not responsible for their content or privacy rules.

9. Changes to these terms

We may update these Terms of Service from time to time. The “last updated” date above shows when it was revised. Continued use of our website after updates means you accept the new terms.

10. Contact

Questions about these terms? Message us on WhatsApp or email service@chinamedcarepro.com.